Faculty Workshop - "That didn't go the way I thought it would." How to Manage Yourself and Have More Productive Conversations with Colleagues

This two-hour virtual workshop will focus on conversations that may feel “difficult”, go awry, or end without immediate resolution. You will be encouraged to reflect on your own real-life examples and embrace a learning stance to expand understanding of the other’s point of view.

During the session you will:

• Explore Chris Argyris’ “Ladder of Inference” and how it relates to you and these conversations.
• Discuss ways to break free of assumptions, increase self-awareness and decrease the tension that causes communication difficulties.
• Identify what you can apply moving forward.